Real Customer Satisfaction Stories From Property Owners

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Elena J profile picture
Elena J
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Barry took care of a mold starting in my crawlspace. He drove a distance, treated the area, gave some suggestions and was very nice to work with, he’s very patient.
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Katherine McDowell profile picture
Katherine McDowell
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Brandon & Barry are awesome! Quick to respond, detail oriented, communicative and friendly! Appreciated their work. Will hire again if need arises.
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Carlen Milner profile picture
Carlen Milner
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Can’t recommend Barry enough. We were under contract for a house and after inspection had him come out to give a quote for some older mold spots. Once we got our quote and had a date planned our closing date kept getting pushed back due to the holidays and each time I had to move it he was very accommodating and understanding. Barry was very responsive and was very knowledgeable about what was needed and was willing to answer my and my husband’s questions. The finished product was absolutely amazing and we are so appreciative!
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Pamela Garrett profile picture
Pamela Garrett
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Square Soft Restoration was nothing but professional from the first call. Barry explained the process and asked all the right questions. The main water line at my business property leaked and dumped a ton of water into the crawl space. Within an hour from my call Brandan and his crew were onsite pumping it out and assessing the damage. They installed a dehumidifier that night and came back a few days later to perform mold remediation, remove the damaged insulation, seal and encapsulate the ceiling and remove the old plastic floor barrier. I also had them clean the ductwork. They did an amazing job and sent pictures of everything. Their price was fair and the service was excellent. Brandan answered all my questions from beginning to end. I could not be more pleased with this company.
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Charlotte profile picture
Charlotte
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This team is amazing - we called with a complicated siding/kitchen/attic mold emergency. Barry was over to inspect and give us an estimate the same morning and his team treated the mold later the same day. On top of being so quick, they’re great communicators and very professional. Feel so blessed to have had their help! Can’t recommend them enough - you won’t be disappointed!
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Brittany Sherell profile picture
Brittany Sherell
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I am thrilled to share my experience with Square Soft Restoration. Recently, I faced a distressing situation when my hot water heater leaked in the back of my closet, leading to a major mold problem that wreaked havoc on my belongings, including clothes, shoes, and purses. It was a devastating experience, but Square Soft Restoration came to the rescue, and I couldn't be more grateful for their exceptional service. From the moment Barry arrived at my home, I knew I was in capable hands. He conducted a thorough assessment of the premises, going above and beyond my expectations by uncovering hidden mold beneath the house that I wasn't even aware of. Barry's attention to detail and his willingness to explain everything in a clear and understandable manner immediately put my mind at ease. Not only did Square Soft Restoration identify the extent of the mold issue, but they also provided me with a guarantee for their work, which gave me additional confidence in their capabilities. It was a relief to know that I could trust their expertise and rely on them to rectify this invasive mold problem. The team, led by Barry and Brandon, arrived and wasted no time in taking action. They meticulously treated not only the affected areas inside and outside the house but also the crawlspace, ensuring that every nook and cranny was thoroughly addressed. Their dedication to detail and commitment to quality work were evident throughout the entire process. To tackle the mold issue effectively, Square Soft Restoration went above and beyond by gutting the entire closet area. Their thorough approach demonstrated their determination to leave no stone unturned and guarantee a mold-free environment. Thanks to Square Soft Restoration's diligent efforts, I now have peace of mind knowing that the mold issue has been remedied comprehensively. Their professionalism, expertise, and commitment to customer satisfaction are commendable. I wholeheartedly recommend their services to anyone facing similar mold-related challenges. Square Soft Restoration, thank you for your exceptional work and for restoring my home to its safe and mold-free state. Your team's efforts have not only salvaged my belongings but also provided me with a sense of security and tranquility.
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KC profile picture
KC
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I was very blessed to have come across this company in a crisis!! The first company we called for a quote was a total rip off and was overpricing everything to up charge the insurance company which is very dangerous thing to do considering you as the homeowner does not have approval for the work during a claim so whatever the insurance company would not pay for you would be responsible for. When I called Barry Pyron with square soft restoration, he was able to come out the same night and give us another quote which was less 1/3 the price of what the other company was trying to charge. Not only was he honest but he educated me along the way what he needed to do and what to expect which turned out to be the same work and price as he quoted from the first night. Don't hesitate to use this company, they are honest and passionate with what they are doing and price you according to the job not for what they think they can get!!! I will recommend this company to my family and friends if there is ever a need. Thanks again for not only restoring my home back to livable conditions but also restoring my hope that there are still honest people out here in this day and age. Thank you!!!
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Warkissie Holmes profile picture
Warkissie Holmes
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They immediately got on my project. Dried me up with the fans,pulled all the moisture out. Arrived 3 days later to cut my walls where all the water was at detected all the mold treated and cleaned me all up I’m very satisfied with the work. I would definitely recommend them
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Tyrone89th Brown profile picture
Tyrone89th Brown
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This company is very reliable. Bary was professional on time and courteous.